Free Tools · Shopee Mall Checker
Is your store ready for Shopee Mall?
Fill in 7 official Shopee criteria and see your eligibility score and gap analysis. Free, no sign-up needed.
Store rating ≥ 4.7 ⭐Required
See Seller Centre > Shop Performance
Response rate ≥ 75%Required
Average chat response within 2 hours
Active products ≥ 30
Products currently on sale, not drafts
≥ 30 transactions in the last 30 daysRequired
Counted from completed orders
No active violationsRequired
Check Seller Centre > Penalty Points
Trademark registered or in process
Trademark certificate from DJKI (Indonesia's IP office) or proof of application
Product photos on a white background
Shopee Mall visual standard
Check Your Documents
Answer the following 3 questions to see which documents you need to prepare.
1What are you registering as?
01
Why Shopee Mall?
The official Mall badge significantly increases buyer trust. Mall products appear higher in search results and get access to Shopee's exclusive promotional features.
02
How Long Does It Take?
Registration takes 2-4 weeks once all requirements are met. Shopee will review your store, products, and trademark documents before granting Mall status.
03
Often Overlooked
A registered trademark is often the blocker, since trademark registration takes 6-12 months. Start registering your trademark now through Hakio so it does not hold up your Mall application later.
Ready to move up to Shopee Mall?
The Ventera team helps upgrade your store to Shopee Mall, from a requirements audit to guidance through submission.
Frequently Asked Questions
What are the benefits of joining Shopee Mall?+
Shopee Mall gives you the official 'Mall' badge that increases buyer trust, higher product visibility in search results, and access to exclusive features such as official warranties. Mall stores generally record 2-3x higher conversion than regular stores.
How long does Shopee Mall registration take?+
Once all requirements are met, Shopee's review usually takes 2-4 weeks. Make sure all documents and criteria are ready before you apply.
Is a registered trademark required to join Shopee Mall?+
A trademark that is registered, or in the process of registration, with DJKI (Indonesia's IP office) is one of the main Shopee Mall requirements for certain brand categories. Trademark registration takes 6-12 months, so it is better to start early.
How long does the Shopee Mall review take once documents are complete?+
Usually 14-30 business days. Shopee will contact you by email and through a Seller Centre notification once the review is complete.